EPIC FAQ
If in EPIC you get a Time Zone Lock-Read Only on a patient. 1. Log out of EPIC 2. Close all browsers 3. Reboot (restart) your computer 4. Open a New bro...
Tue, 16 Jul, 2024 at 3:12 PM
If user gets the following error message when logging into WinSCP OCHIN FTP Site you need to reset your remote.ochin.info password. This may happen every 90...
Tue, 27 Feb, 2024 at 9:08 AM
Incognito on Chrome (Mac and PC) Open Google Chrome. Select the three dot icon in the upper-right corner. Select New Incognito window from the drop-do...
Mon, 7 Oct, 2024 at 3:26 PM
When users are setting up MFA or re-setting up MFA for OCHIN there is a Microsoft issue causing this error: "There was a problem processing your reques...
Thu, 5 Dec, 2024 at 12:38 PM
Log into Microsoft security website Open a new incognito tab in a browser (Google Chrome recommended). Go to aka.ms/mfasetup. Follow the prompts on the ...
Thu, 5 Dec, 2024 at 2:00 PM