EPIC FAQ
You can reach the remote portal by 2 ways: Type in Ochin.org into your web browser In the upper right corner select Then select OR Type in https...
Mon, 8 Jul, 2024 at 9:42 AM
In order to get access to retrieve reports that are exported from Reporting Workbench user will need to open a support ticket and ask for access to the Secu...
Mon, 25 Mar, 2024 at 9:39 AM
1) Have Site Manager, Medical Assistant, or Patient Access Complete the following: Go to Appointment Desk Look up patient Select Past Tab Right Clic...
Thu, 26 Mar, 2026 at 9:00 AM
The "status" on the schedule is set based on events that happen within the encounter (unless a user manually changes). Here is information relat...
Tue, 31 Oct, 2023 at 10:58 AM
EPIC Dental Clinician Template Builds Start with having your templates scheduled out in excel/word this will make it easier to build the schedule in the E...
Mon, 25 Mar, 2024 at 9:42 AM
EPIC has a variety of different Print screens. Here are the different options. Order Transmittal: Orders: Labs, lab labels, Referrals, Medication are ...
Tue, 24 Sep, 2024 at 4:08 PM
If in EPIC you get a Time Zone Lock-Read Only on a patient. 1. Log out of EPIC 2. Close all browsers 3. Reboot (restart) your computer 4. Open a New bro...
Tue, 23 Sep, 2025 at 3:55 PM
If user gets the following error message when logging into WinSCP OCHIN FTP Site you need to reset your remote.ochin.info password. This may happen every 90...
Tue, 27 Feb, 2024 at 9:08 AM
Incognito on Chrome (Mac and PC) Open Google Chrome. Select the three dot icon in the upper-right corner. Select New Incognito window from the drop-do...
Mon, 7 Oct, 2024 at 3:26 PM
When users are setting up MFA or re-setting up MFA for OCHIN there is a Microsoft issue causing this error: "There was a problem processing your reques...
Thu, 5 Dec, 2024 at 12:38 PM