In order to get access to retrieve reports that are exported from Reporting Workbench user will need to open a support ticket and ask for access to the Secure FTP. EHR Support Analyst will open a JIRA for log-in credentials. IT Support will need to download WinSCP to your computer.
NOTE: Access is limited EHRSA, Directors, Managers, Supervisors, Population Health.
ELLA links for setting up the Secure FTP and Logging In and How to Export Reports from RWB:
Set Up and Log-in Secure FTP (SFTP):
https://ella.ochin.org/ip/mod/data/view.php?d=1&rid=20
Export from Reporting Workbench: