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Solution home EHR EPIC/Dentrix Dentrix FAQ

Dentrix: Application has Stopped Working when opening Chart Print

Created by: Sarah Butzin

Modified on: Tue, 29 Nov, 2022 at 11:17 AM


Dentrix Enterprise Application has Stopped working


Error message presents when trying to open a patient chart. 


This is caused because there are too many prescriptions in the patients file. 



Go to Family File, or Ledger

Pull up patient

Go to Patient Prescription 

Highlight old/duplicate prescriptions

Select Delete Prescription


Dentrix Enterprise Resource https://hsps.pro/DentrixEnterprise/Help/mergedProjects/Other%20Features/Patient_Prescription/Deleting_prescriptions.htm


S
Sarah is the author of this solution article.

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